General and Cosmetic Dentistry, Kent How to Find Us | Give Feedback

First Appointment

On your way to a new smile…

On arrival

You will be welcomed on arrival by our friendly reception team, where you’ll be asked to complete a medical history form and wait to be called in by the dentist for your examination. We will also require some details about dental treatment you have received in the past & your expectations for your future treatment.

At your first dentist appointment

You will be shown into the surgery and given time to settle down before your examination or treatment begins. Rest assured that we use a range of state of the art equipment to enable us to diagnose and treat problems as easily as possible. We’re also fully computerised which means that your records are always easily accessible by our dentists and staff.

Your first appointment is an opportunity for you and your clinician to get to know each other. They will speak with you in as much detail as necessary to know what you would like them to do for you. Then your clinician will thoroughly examine your teeth, gums, soft tissue of the mouth, jaw joints and occlusion (bite). They will normally take X-rays as these show what can’t be seen directly, for example the areas between, inside and underneath your teeth, gums and lastly the bone supporting your teeth. These x-rays are often essential for diagnosing the causes of pain or discomfort. The dentist will talk to you about treatment options, explain them thoroughly and provide a written estimate. They may also recommend that you see the Dental Hygienists to maintain your oral health.

At your first hygienist appointment

Our hygienists are registered and experienced dental care professionals who have the responsibility to help you keep your mouth in the best possible state of health. The gums and bone around your teeth are their foundation, so preventing and treating periodontal (gum) disease is of prime importance for a healthy, pain-free mouth throughout your life. Your hygienist will carry out a thorough examination of your gums to identify any areas vulnerable to gum disease. They will explain exactly what they find and will include you in deciding the best ways for you to remove damaging plaque from the nooks and crannies where it collects – through daily tooth brushing, flossing and other specific techniques.

The hygienist will carry out any necessary professional cleaning. If you have gum disease which is more advanced, then more than one visit may be necessary.

After your appointment

We’ll arrange your next appointment to suit your diary. Evening and Saturday morning appointments are available for patients with busy schedules. We also sell oral hygiene products at reception to help you get started in looking after your improved smile at home.

We understand that life gets in the way sometimes and seeing a dentist may not be at the top of the to-do list, but when our patients need care our staff are always willing to gently help them get their smile back.

If you have any concerns in the mean time, please get in touch with our reception team who will be happy to help.

We very much appreciate your confidence in us and look forward to seeing you smile!

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